Shipping policy

• Shipping is only $2.00 in the USA - reduced shipping globally (we will pay what USA shipping would be and ask you to make up the difference.)
  
• Items that are in stock will be shipped within 24 hours from Eastern Washington area. If we are temporarily out of stock you will be e-mailed an estimated date of arrival. If by any chance it takes longer than a month you will be called first before we ship it. They will be shipped first class for average weight parcels; via U.S. Postal Service.
• One to two pounds via parcel post.
• Large items by UPS ground (5-7 day delivery allowance) or USPS - whichever is least expensive.
• Unopened pumps and unused pillows may be returned however, original shipping charges will be deducted from the refund.
• We reserve the right to request more information from your credit card issuing bank.
• All duties and taxes are the responsibility of the customer.

Shipping is $2.00 per order USA! *Note* - except on pools and liners which will be at actual cost.

A note to Canadian customers: Your orders may be stopped at the border by the Canada Customs and Revenue Agency and may charge processing fee as well as federal and provincial sales tax. Therefore we will try to ship backordered items at the same time as other items so there is not a fee for each package.

• Online Orders: We reserve the right to be human and sometimes make typing errors. We will usually give the ordered at price when a new shipment comes in at a higher rate but once in awhile a gross error is made. We will discuss the correct price with you before sending anything.